Third-Party Account Verification

Thanks for helping us out with this one! We've been working with the account holder to recover an old Guild Wars account, and after a bit of digging we managed to track it down. Good news is, we found it, and we've already confirmed that it's linked to your account.

Here's where you come in. This account goes all the way back to the original Guild Wars, so it doesn't have a serial code on file anymore and the email it was registered with is long gone. When that happens we can't just hand an account back on our own, so we ask a linked account in good standing to confirm the request before one of our specialists finishes the recovery. Since your account is already verified as the connected one, all that's left is a quick confirmation from your side.

This only takes a minute. We'll never ask you for a password, a serial code, or any payment details, and nothing you enter here is stored or shared.

Request #0000000 Case - Status Awaiting your confirmation

✓Request received
✓Account located & linked
3Your confirmation

+ Confirm Your Details

Just so we know who's confirming the request.

Your current display name *

Please enter your display name so we can continue.

Account region *

Please choose your account region.

Account standing

Checked automatically from your account.

+ A Quick Check

We've already matched the two accounts, so this is just to make sure it's really you filling this in.

How do you know the account holder? *

Please let us know how you're connected.

Which campaign did you two first play together? *

A little something only the two of you would remember.

Please pick a campaign.

+ Guardianship Confirmation

One last step before we wrap up.

Under our Legacy Account Continuity Program, the linked account is asked to accept the role of Guardian of Record for the account holder's household.

Per Section 7.3, this designation also names you as the appointed Godfather to the account holder's second daughter. It's a role taken on freely and kept for life.

Clause 7.3(a): The Guardian of Record role is voluntary and stays in effect for life. ArenaNet accepts no liability for any birthdays, sleepovers, or bedtime stories that may follow.

Do you accept this designation? *

Please choose an answer to continue.

I've read the above and I'm confirming this of my own free will.

Please tick the box to confirm.

Secure connection

Confirmation received

You're All Set

Request-

Case-

Confirmed by-

Role recordedGuardian of Record

StatusVerified, pending specialist review